Privacy Policy

MAC Landscape

MAC Landscape (“Company,” “we,” “us,” or “our”) is committed to protecting the
privacy and security of the personal information we collect, use, and maintain in the
course of our business operations. This Privacy Policy describes how we collect, use,
disclose, retain, and safeguard information when you visit our website, request
information, obtain services from us, or otherwise communicate with us.
By using our website, submitting information to us, or engaging us for services, you
acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information and related business information, including:
• Name
• Telephone number
• Email address
• Service address and other property-related information
• Billing, payment, and transaction information
• Estimate, proposal, work order, and service history information
• Communications between you and the Company
• Photographs, videos, or other documentation relating to your property or
project
• Information you submit through website forms, email, phone calls, text
messages, or other channels
We may also collect non-personal or technical information relating to your use of
our website, including information such as browser type, device type, IP address,
and general website usage data, where applicable.

2. Sources of Information

We may collect information directly from you when you:
• Contact us through our website, telephone, email, or social media
• Request an estimate, consultation, or service
• Approve proposals or authorize work
• Submit payment or billing information
• Provide project details, photos, or property access instructions
• Communicate with us through Jobber or other business communication tools
We may also receive information from third-party service providers involved in
processing payments, hosting forms, managing communications, or supporting our
business operations.

3. Purposes for Collection and Use

We may collect, use, and process your information for legitimate business purposes,
including to:
• Respond to inquiries and provide requested information
• Prepare estimates, proposals, and service recommendations
• Schedule, coordinate, and perform services
• Communicate regarding appointments, project updates, scheduling changes,
and service-related matters
• Issue invoices, collect payments, and maintain transaction records
• Document project conditions, progress, and completion
• Maintain customer files, job notes, and service history
• Improve our operations, customer service, and internal processes
• Comply with legal, regulatory, tax, accounting, insurance, and recordkeeping
obligations
• Protect the rights, property, and safety of the Company, its employees,
customers, and others

4. Use of Jobber and Related Communications

The Company uses Jobber, a third-party field service management platform, to
administer customer records, job scheduling, estimates, invoices, payments, and
service communications. In connection with our use of Jobber, we may collect, store,
transmit, or process information such as:
• Customer names and contact information
• Property and service location information
• Estimates, quotes, approvals, and work requests
• Scheduling and appointment information
• Invoices, receipts, and payment-related records
• Project notes, job history, and internal service documentation
• Before-and-after photographs and other project-related images
• Email and text message communications relating to services we provide
By providing your contact information and engaging the Company for services, you
consent to receive service-related communications from us, including through
Jobber and connected communication tools, as reasonably necessary for
scheduling, confirmations, reminders, estimates, invoices, collections, and project
updates.
If text messaging is used and an opt-out mechanism is available, you may opt out in
accordance with those instructions. You may also contact us directly to request
alternative communication methods, and we will make reasonable efforts to
accommodate such requests where practical.

5. Disclosure of Information

We do not sell your personal information.
We may disclose your information to third parties only as reasonably necessary to
operate our business, provide services, or comply with legal obligations, including:
• Jobber and other technology or software service providers
• Payment processors and financial service providers
• Accounting, bookkeeping, tax, legal, or insurance professionals
• Website hosting providers, form providers, and communication service providers
• Contractors, subcontractors, or vendors where necessary to perform requested
services
• Government authorities, law enforcement, regulators, or courts where required
by law, subpoena, legal process, or to protect our legal rights
Any such disclosure will be limited to the information reasonably necessary for the
applicable purpose.

6. Project Documentation and Photographs

In the course of providing services, we may create, receive, and retain photographs,
videos, notes, and related records documenting site conditions, work progress, and
completed work. Such materials may be used for operational, documentation,
quality control, training, customer communication, dispute resolution, insurance,
social media content, and recordkeeping purposes.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the
purposes described in this Privacy Policy, including maintaining service history,
meeting tax and accounting obligations, resolving disputes, enforcing agreements,
and complying with applicable law.
The specific retention period for any category of information may vary depending
on the nature of the information and the legal or operational requirements
applicable to it.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards
designed to protect personal information against unauthorized access, use,
disclosure, alteration, or destruction. However, no method of internet transmission
or electronic storage is fully secure, and therefore we cannot guarantee absolute
security.

9. Your Rights and Choices

Subject to applicable law, you may request that we:
• Provide access to personal information we maintain about you
• Correct inaccurate or incomplete personal information
• Limit certain communications
• Address questions regarding our handling of personal information
We reserve the right to verify your identity before responding to any request and
may decline or limit requests where permitted or required by law.

10. Third-Party Websites and Services

Our website, communications, or service materials may contain links to third-party
websites or services that are not owned or controlled by the Company. We are not
responsible for the privacy, security, or content practices of such third parties. Your
use of third-party sites or services is governed by their own applicable terms and
policies.

11. Children’s Privacy

Our services are intended for adults and are not directed to children under the age
of 13. We do not knowingly collect personal information from children under 13. If
we become aware that such information has been collected without appropriate
consent, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We reserve the right to amend or update this Privacy Policy at any time in our
discretion. Any revised version will be posted with an updated effective date. Your
continued use of our website or services after any such update constitutes your
acceptance of the revised Privacy Policy.

13. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please
contact us at:
MAC Landscape
Email: jeff@maclandscape.com
Website: www.maclandscape.com
Phone: 702-802-1522
Mailing Address: 6454 Scotch Pine Cir. Las Vegas, NV. 89146